Unit Secretaries Do Way More Than Just Answer The Tephone (Video)


Unit secretaries are the unsung heroes of the medical world. They do everything from handling patient appointments to ordering supplies to keeping track of medical charts. Without them, hospitals would be in chaos. This video looks at what unit secretaries do and how they make a difference in the lives of patients and doctors alike.


  • Unit secretaries play a vital role in ensuring that hospitals run smoothly and efficiently. We are often the first point of contact for patients.
  • Depending on the department they work in they play a crucial role in ensuring that appointments and procedures are scheduled correctly.
  • They also keep track of medical charts and records, which helps to ensure that doctors have the information they need to provide the best possible care.


While they may not be as glamorous as doctors or nurses, unit secretaries are an essential part of the medical team, perform a vital service and make a real difference in the lives of those they serve.

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