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The way you interact with one coworker will be different than the way you interact with someone else.
Your tone can be blunt. And it is because you make statements and you don't ask. For example, you'll say "I'm going to lunch" not "Is it okay if I go to lunch?" and because of that, some people take that as mean. But that's not your intention. You're just speaking your truth. And sometimes the truth can be hard for people to hear.
But if you notice how your words are received, you can adjust accordingly and make sure that your message is coming across the way that you want it to.
As a unit secretary, I see patients' medical information every day.
I also hear a lot of conversations between doctors and nurses, and I know that it is important to be discreet and keep my mouth shut.
I have learned that it is essential to remain silent about what I see and hear and to shred all patients' paperwork instead of throwing it in the garbage.
By following these simple guidelines, I can help protect the privacy of my patients and ensure that their information is kept confidential.