J Marie Booklets


Your Relationshiip with CoWorkers (Video)

One thing you will have to deal with on a day to day basis is your coworkers (fellow unit secretaries, nurses, CNAs/PCAs). 
  1. You’ll have those who love telling on others.
  2. You’ll have those not doing their job.
  3. You’ll have those who are miserable and want attention.

It’s okay to maintain a professional relationship with them, but your goal is to not let these types of people control your day.

Because if you do, they will win.


Warning Signs of a Bad Trainer (Video)

These are some of the warning signs of a bad trainer.

  1. They huff and puff about having to train you.
  2. They mumble under their breath.
  3. They make you feel uncomfortable.
  4. They ignore you and engage in conversations with others as if you are not there.
  5. They nitpick at any little thing that you do.
  6. They do not correct you when you make a mistake (they want you to fail).


Continue to Improve Your Skills as a Unit Secretary (Video)

As a Unit Secretary, I want you to always be looking for ways to improve your skills.

  1. Read a book on multitasking.
  2. Learn new software.
  3. If you are rusty on a skill, take a refresher course.


Join a Committee

You ever feel like no one is listening to your suggestions about how to improve your unit or hospital? 

Join a committee at work and let your voice be heard.

Take a Vacation as a Unit Secretary (Video)

Working in a hospital is stressful and one thing I always recommend is that Unit Secretaries take a vacation every 3 months, or 4 times a year.


What Do You Do When The Computers Go Down (Video)

Do you know what to do when the computers go down at the hospital?  Do you know where the downtime lab forms are? How do you order dinner for the patients? Do you have enough face sheets or patient labels?

These are all things that you will need to know.  


How I Start My Day as a Unit Secretary (Video)

I start my day as Unit Secretary by doing these five things.

  1. I get a good report from the night unit secretary. I want to know what patients are constantly on the call light, which patient is going to have a procedure done, family issues, etc.
  2. I’ll wipe down and sanitize my workstation.
  3. I’ll then log into the computer system and check for any new orders or check for orders that may have been missed.
  4. Then I’ll check the printers/fax machine and fill them with paper if necessary.
  5. And finally, I’ll check all the physical charts to make sure that they have enough face sheets, patient labels, and that the correct patient paperwork is in the correct chart. 

After that, I move on to the rest of the day.


National Health Unit Coordinator Day Sale

In honor of National Health Unit Coordinator Day on August 23, 2019, we here at J Marie Booklets are having a 50% off sale on all books, Badge Buddies, and Mousepads.

Place your order now and at checkout apply the discount code THANKYOU50 to receive 50% off. Discount code expires on August 31, 2019.


Sanitizing Your Workstation (Video)

Sanitizing your workstation requires gloves and wipes (possibly bleach).

You should wipe down the computer keyboard, computer mouse, the light switch, arms on the chair, telephones, call lights and anything else that may have been touched by other people.  


JCAHO is coming! What to do as a Unit Secretary (Video)

JCAHO, or Joint Commission Accreditation of Healthcare Organizations, now known as the Joint Commission, goes to hospitals once a year to ensure that hospitals are “providing safe, high-quality care”. If not, the hospital runs the risk of losing accreditation.

Now the visits are supposed to be “unannounced”, but when the Joint Commission surveyors are in the area, all hospitals are on alert. You’ll know when the Joint Commission is near because everyone in the hospital administration will be freaking out and doing their best to get the hospital in tip-top shape.

So, what is your role as a Unit Secretary in all of this?                  
  1. Make sure that your area is nice and neat. Straighten the cabinets and drawers.
  2. Stay on top of the charts. When they hit your department, they are going to grab a patient’s chart, grab the nurse and disappear into a room. That chart does not need to have another patient’s information on it. Even if someone else put it in there by mistake, they’re going to blame you.
  3. Assist in getting rid of expired items, whether it’s in the pantry or even the clean utility room.


Patient Interactions as a Unit Secretary (Video)

As a Unit Secretary there are a lot of times when we do interact with the patients.

Some examples include:
  • Feeding the patient (make sure the patient is not an aspiration precaution).
  • Raise and lower the Head of the Bed (check with the nurse first to make sure that there are no orders for it to remain at a certain degree).
  • If the patient is sitting in a recliner, you can raise the feet part (check with the nurse first to make sure that there are no orders for the patient to remain in a certain position).
  • Wheel the patient down when they are discharged.
  • Take blankets, pillowcases, juice, ice to the patient when they call on the call light.
  • Sometimes, the patient does not want to be alone and just wants someone in the room with them. If you can spare a few minutes, just sit and talk with them.