J Marie Booklets

All Health Unit Coordinators Do Is Answer The Telephone

Within the last few months, a fellow Health Unit Coordinator, who works the night shift, has been repeating the following statement, "If they think that all that we do is answer the telephone than that's all I'm going to do. "

It was bothering her that the nurses only wanted her there to answer the telephone. If they needed something from another department, they called. They called in their own consults. They called the answering service to get a call back from the doctor. They were showing her that they didn't need her, but if there were no HUC scheduled to work, they would have a fit.   

Every time she made that comment, I would shake my head until I realized that I had heard the Manager and the Director saying the same thing!

But I bust my ass at work, and I've been told multiple times that they love when I work, and they get a little territorial and jealous when I have to float to another floor. 

Hospitals are trying to improve their budget by eliminating the HUC position but then back down from the outcry from the nurses on the unit.

Or they will try to cross-train the PCAs/CNAs to do the HUC's job because they think that all we do is "answer the telephone."

The experience that we bring to the table for these organizations are immeasurable, and it made me a little upset when I realized what the Manager and Director had said. 

I feel that my coworker should address the issue with management because I don't think that they don't want a HUC. 

I think that they don't want her. 

I Was Interviewed for Reader's Digest

I was recently interviewed for an article titled 7 Miraculous Stories About the Power of Healing Prayers by Gina Ryder for Reader's Digest. 

I speak all of the time about my diagnosis of Atrial Fibrillation and how with prayer, diet, and a lifestyle change, my heart was healed. 

So click the link above and read about how God healed me. 

Community Involvement and Teenagers

In the news, we're seeing teenagers getting involved in their communities and are trying to make right things that they see as wrong. 

Joliet Wright and her friends also get involved in issues that affect them and their community. 

In Just Say No, the drug epidemic has crept unto their school campus. By working together, they catch the drug dealer and create a Public Service Announcement.

And in Divided, they investigate claims of racial discrimination, and though it almost rips them apart, they ban together to bring the issue to light. 

So, it's good to see life imitating art, and young people getting involved in the community no matter their political affiliation. 

A Night Out as a Health Unit Coordinator

This year I had the opportunity to attend my job's Dinner & Employee Awards Ceremony. We get honored for every five years of service. This was my first time going as a Health Unit Coordinator

The dress code was formal. I spent an hour and a half at the store trying on dresses before I finally settled on a wine colored lace one. 

I should have spent an hour and a half trying on shoes because the shoes that I bought hurt my feet. 

I arrived at the venue (which was at a hotel right across from the beach). The line to valet park was long, but I must admit that the hotel was ready for us. My date for the evening was a good male friend of mine. By the time he arrived, there were no valet parking spots available, and he had to park his car along the street. While he was parking his car, I was getting my picture taken by a professional photographer. 

The Ballroom was decked out and pretty much filled, so I had to find two empty seats quickly. 

As they started calling the names of those who were there, we nibbled on our salads and drank water.

Finally, my name was called, and I hobbled to the front of the ballroom and received my pin and had my picture taken. I was asked if I planned on being there for my 10th year and I answered, "Yes." 

The main meal was served as they continued to call names. 

Finally, it was time to dance and when I tell you that the dance floor was packed that is an understatement. Songs from Robin Thicke to Michael Jackson to the Cupid Shuffle to reggae, it didn't matter. I sat there watching old and young, black and white dancing the night away. It was something amazing. 

My date and I slipped out early was took a walk along the beach. 

My co-workers and I all needed that night. 

How To Be Proactive As A Health Unit Coordinator (Video)

Recently, I had the opportunity to work in the Emergency Department as a Health Unit Coordinator.

I usually work in the Cardiovascular Intensive Care Unit, but it was my day off, and I didn't have anything else to do, so I decided to go to work and make some money.

Though this was my first time working there, I was asked to work there to help the new HUC orientee.  The person who was training him had called off. The Nursing Supervisor had faith in me because she knew that I'm a quick learner, already knew the computer system, knew the doctors and knew how everything flowed in the hospital. 

So mainly we were leaning on each other. 

 Living in South Florida, we have the "Snowbirds" (people who live elsewhere, like Michigan or New York most of the year and live in South Florida during the winter), so the Emergency Department started off slow but quickly picked up. 

But there were somethings that I noticed right away that could be improved. 

They needed two HUCs (which they did have, but the other one came in three hours later, and they did not work together. One was on one side of the ER, and the other one was on the other side of the ER. I never saw her again after she clocked in) that worked together - as a team. South Florida ERs are dealing with a triple whammy; the opioid crisis, Snowbirds, and this horrible flu season. The HUCs needed to be sitting next to or across from each other handling the craziness together. 

The HUCs needed to learn the computer system. It's so busy that they don't have time to explore the system. And when they charted that they had called in a consult, it was placed in an area where none of the other HUCs in the hospital looked. So it seemed as if the consult never got called and then the HUCs on the floor had to do double work. 

They also do double work! They have to call the Attending Doctor, and they write it down on a piece of paper and keep it for legal reason. I asked the guy, "Why don't you just chart it on the computer?" 

I got a ho-hum answer. 

They all needed training on how to be proactive. Being proactive means to be prepared for a future situation, rather than waiting for it to happened and then reacting to it. The ER can change in an instant! 

I was told that if I ever wanted to sign up and work extra down there, I could. 

I just smiled. 

They don't realize that I'm the best at what I do.