J Marie Booklets


It’s Okay to Cry as a Unit Secretary (Video)

As Unit Secretaries we see a lot of foolishness, but we also see a lot of miracles and unfortunately, we see a lot of death.

I just wanted to assure you that it is okay to cry.


Covering Your Ass as a Unit Secretary (Video)

Are you covering your ass at work? You better be because everyone else is.

These are the 3 signs that you need to pay attention to in order to be prepared to CYA.
  • The patient/family is always at the nursing station or are always on the light wanting someone in the room.
  • The nurses start their “Take One for The Team” rotation
  • Doctors refuse consults or are hard to reach when it comes to that patient


Remember that You Are The Glue That Holds the Unit Together (Video)

You are the glue that holds the unit together. They think that all Unit Secretaries do is answer the telephone, but we all know that it is not true.

If a unit could function without Unit Secretaries, then there would no need for per diem shifts, floating to work on another unit and calling Health Unit Coordinators on their day off, asking them to work.


Weird and Strange Stuff Happens Here (Video)

Is there a hospital room on your unit where strange and weird stuff happens all the time?

Share in the comments below.


How to Make Your Resume Stand Out and Have the Perfect Interview as a Unit Secretary (Video)

In this video, I talk about how to make your resume stand out and how to have a great interview. 

The Resume:
  • If you have work experience that varies from field to field, then create two separate resumes. I have a professional resume that lists my medical experience and a retail resume that lists the jobs when I worked at Eckerd’s, BP Gas Station, Winn-Dixie and many, many more.
  • Any job that you’ve worked less than six months, should not be included, unless, it’s relevant to the job that you are applying for.
  • Your resume should not include any job that is over 10 years unless it is relevant for the job that you are applying for.
  • List your accomplishments on your resume. Were you on a committee at a previous job? List it. Did you train new employees? List that too.
  • List all software that you know how to use. Microsoft Excel? Salesforce? You know the drill. Put it on there.

The Interview:
  • If called for an interview, do not schedule it for the next day. Give yourself two days or more to get yourself together. Get your hair done/haircut. Get new shoes/purse/accessories. Make sure you have copies of your resumes printed. You need to be dressed for business.  
  • Be prepared to take a typing test.
  • If you are still employed somewhere else and they ask you why you want to leave you can say something along the lines of “I would like a change of scenery” or “I would like a new challenge”.
  • Do not go in there desperate or too eager. Instead, you need to be confident.


Why Do Patients Leave the Hosiptal Against Medical Advice? (Video)

There are many reasons why a patient would want to leave the hospital AMA (Against Medical Advice).

Watch the video above to find out why.


Transferring Calls as a Unit Secretary (Video)

There are two types of ways to transfer a telephone call.

  1. A warm transfer is when the Unit Secretary notifies the Nurse of a call and the reason for the call before transferring it.
  2. A cold transfer is when the Unit Secretary sends the call through without notifying the nurse.

There are some scenarios where either one of the options is necessary. Learn more in the video above.

Being Micromanaged as a Unit Secretary (Video)

There are two reasons as to why the Charge Nurse would micromanage a Unit Secretary.

  1. The Unit Secretary is not doing their job
  2.  The Charge Nurse is just the type of person who likes to micromanage people