Tuesday, May 23, 2017

Joliet The Snoop - The Grade Changer Part 2 (eBook) is Now Available

The girls of The Detective Service think that they have figured out who The Grade Changer is - and his handiwork is so good that they have to put their heads together to figure out how they're going to prove it's him and take him down at the same time.

Order your copy today!

Tuesday, May 9, 2017

Joliet The Snoop (Video)

Joliet and some of her friends have created a video explaining why you should read about them in Joliet The Snoop.

Check it out!

Tuesday, May 2, 2017

Joliet The Snoop - Divided is Now Available

The girls of The Detective Service are divided. 

With all of the racial issues going on in America, they now have a case that is racial in nature. 

Some of the girls want to focus on the facts of the case, but the others believe that everything is all connected to race.

Can the ladies just focus on the facts of the case and solve it together or will they be forever divided?

Order your copy today!

Monday, April 24, 2017

I Was Interviewed for Business Management Daily About Being a Health Unit Coordinator (Video)

I just wanted to share with everyone that I was profiled for Business Management Daily.

This interview is just in time for National Administrative Professional Day, which is Wednesday April 26th.

In the article I talk about the day in the life of a medical secretary working in a hospital.

To read the full interview click the link above and enjoy.

Tuesday, April 18, 2017

5 More Quick Tips For The Trainer of New Health Unit Coordinators

Last week, I listed 5 tips for the trainer of new Health Unit Coordinators to use.

This week I’m back with 5 more.
  1. As the training is winding down, be there, but be there in the background. If they ask you a question that you know that they know the answer to, do not reply. Let the silence be the answer. Let them use their brain to remember what it is that you’ve taught them. They’re going to need to use it when you are not there.
  2. Whatever the reason, always encourage them, to be honest with you and the boss regarding any issues.
  3. Let them know that you are available for them after the training is over. Give them your personal telephone number or email address.
  4. Understand that you may not be a good trainer for them. It may be that your personality or your voice is harsh. Or they may just feel uncomfortable with you.
  5. Some trainers set out to sabotage the new HUC for job security. Example: The trainer will intentionally not teach the new trainee everything that they need to know. This, in turn, leads the nurses, doctors and CNAs/PCAs yelling at them. This, in turn, leads to the HUC having doubts about their skills. This in turns leads to them to starting to call out. That in turns leads to them being let go or quitting. And the ball was set in motion by the trainer who wanted the trainee gone so that they could work more overtime and get more money.

    Don't be that person.