J Marie Booklets


Stop Saying "I Don't Know" as a Unit Secretary (Video)

If your answer to any question that is asked of you at work is "I don't know", then it might be time for you to start looking for a new job.

You are officially over it.

Automatically saying "I don't know," shuts down any conversation that the person is trying to have with you.

But if it's just a bad habit that you have, then I list a few phrases for you to use instead.

7 Things That Unit Secretaries Are Expected to Do (Video)

There are some things that Unit Secretaries are expected to do.

1. Enter written orders
2. Call in consults
3. Answer the telephones
4. Answer the call lights
5. Request food trays for the patients
6. Enter work order requests
7. Direct visitors

6 Things That Unit Secretaries Do Not Do (Video)

There are some things that Unit Secretaries are not allowed to do.

1. Give medications
2. Draw blood*
3. Lift patients*
4. Reposition patients*
5. Perform CPR*
6. Provide post mortem care*

*Side note. There are some Unit Secretaries who are also certified as a CNA/PCA, so some of these no-no’s, they may be able to perform.


Visitors and the Unit Secretary (Video)

Visitors are something that all Unit Secretaries will have to deal with. We are the first people that they encounter.

And there are some scenarios that from time to time we usually must deal with.

1. A lot of visitors all at once.
2. Visitors wanting to stay overnight.

3. Kicking visitors out/off the unit.


Hospital Mergers and the Unit Secretary (Video)

Hospital mergers are going to be a thing of the future. With the cost of healthcare rising, hospitals are doing what they must do.

Normally in a merger of any kind, upper management and middle management are the first to go because they are the reason for the merger in the first place.

So, the main question for the Unit Secretary is do you stay, or do you go?

There are only 3 outcomes from a hospital merger: things can get better, things can stay the same or things can get worse.


Jussie Smollett, HIPAA and the Unit Secretary (Video)

HIPAA is something that all Health Unit Coordinators have had drummed into us. HIPAA (Health Insurance Portability and Accountability Act of 1996) is United States legislation that provides data privacy and security provisions for safeguarding medical information. Fines can range from $100 to $50,000 per violation (or per record), with a maximum penalty of $1.5 million per year for each violation.

So, knowing all of this, why do workers continue to disregard it?

Recently, a dozen workers were fired from Northwestern Memorial Hospital in Chicago for accessing the medical records of actor Jussie Smollett, one of the stars of the television show Empire.

Don't risk your job, money, and reputation over being nosey.