J Marie Booklets

Learning to Ask for Help as a Health Unit Coordinator (Video)


The quickest way to fail as a Health Unit Coordinator is to not ask for help. You can work for a company for 20 years and still not know everything. That’s the reason why you must learn to ask for help.

Let me give you an example. Let’s say a doctor gives a nurse a verbal order for an x-ray procedure. The nurse comes to you and asks you to help her put the order in. You both spend five minutes trying to put the correct order in, but neither one of you can find it.

So, what should you do? 

The answer is to call the Radiology department and ask them how to order that specific test.

Now see that wasn’t hard now, was it.




When Should You Go to Human Resources as a Health Unit Coordinator? (Video)

                                           Photo by Tim Gouw from Pexels


Conflict is bound to happen when you have multiple people from different background all coming together in a stressful environment. But when issues become problems you may have to take it all the way to the top.

So, when do you go to Human Resources? When you have used your chain of command and have spoken with your immediate supervisor, manager, or director and the problems have not been addressed or ceased.

Put it in writing. You cannot go down to HR all mad and emotional. You must type up everything that has been going on from start to finish. You need to include names and dates of the incidents when you spoke to your immediate supervisor and the outcome of that discussion and the name of dates of any further incidents.


Directors do not like being asked to explain why there is conflict amongst employees that they are not handling. And HR departments do not like receiving letters from unhappy employees that include the words “harassment” “bullying” or “retaliation”.


How to Stop Sitting for so Long as a Health Unit Coordinator (Video)



Sitting for a long time is a part of the job of being a Health Unit Coordinator. There are some things that you can do to personally keep your body moving.

Leave the floor. I’ll usually go to the cafeteria daily, to not only grab something to eat but to also to just move my legs. I usually walk down the stairs from the 3rd floor to the basement, and then to the other side of the building. 

Get up and go gossip. I don’t sit on the company’s telephone and gossip with other coworkers. I’ll get up and go where they are and catch up on what’s going on in their life and at work.


Just move. There are times where I will grab my Bluetooth, cell phone, and head outside and walk around the building (or walk to the parking garage) and just listen to music or a podcast. The fresh air and a quick sprint are all that is needed to get the blood pumping. 



Dating a Co Worker as a Health Unit Coordinator (Video)

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I dated a coworker once. We kept it private even though I think that he wanted it out in the open so that other guys would know that I was off of the market. We were constantly told that we made a cute couple. We would laugh at them because they didn't know our secret.

We kept it discreet because we didn't want to become the talk of the hospital. We didn't want people trying to break us up by spreading lies. 

So, keep it cute and put it on mute. 



The Dress Code and the Health Unit Coordinator

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Sometimes, I wonder if some people weren't told about the dress code for the Health Unit Coordinator.

The work attire could either be scrubs, personal clothing of a specific color, or business casual. Whatever it is, please stay within it. 

I'm evaluated on my dress yearly. I'm not going to lose out on any money because I wanted to wear Yoga pants to work. I've seen HUCs in blue jeans at work and I'm thinking to myself, "How did they think that was appropriate?"

Bad Managers and the Health Unit Coordinator (Video)

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You feel that you have a bad manager. So, what are you going to do about it?

You have two options. You can stay and become someone who loves their coworkers, but bitches and complains about the management and try to get them fired before they get you fired.

You can also leave the hospital and take another job somewhere else or you can transfer to another unit. 

That is the reason why I encourage you to float to other departments so that you can see if that department would be a better fit for your personality. 


Keeping Personal Business Personal as a Health Unit Coordinator (Video)

People should only know the basics about you such as whether you are married, have children or any pets.

People should not know that you got laid last night from a one night stand. They definitely should not know that you and your spouse had a screaming match last night, the third one this week.

People should not know your financial business. Keep your woe is me to yourself. You're not the only one living paycheck to paycheck.

And stop bragging about what you have. Who cares that you are leasing a Mercedes. Most people are laughing at you for leasing a car in the first place. 

Just focus on doing your job.



Hurricane Lane and the Health Unit Coordinator

Currently, there is a hurricane headed towards the Hawaiian islands. Though I'm on the other side of the ocean, I do know what my fellow Health Unit Coordinators are going through, as I went through the same thing last year with Hurricane Irma. 

Click this link to read the article about my experience as a HUC trapped in a hospital during a hurricane.