J Marie Booklets

I Was Interviewed for Rasmussen College

I was recently interviewed for an article titled Medical Secretaries: Everything You Need To Know About This In-Demand Healthcare Career by Brianna Flavin for Rasmussen College. 

I'm quoted throughout the article about the importance of the Health Unit Coordinator for not only the unit that they work on but for the hospital in general. 

So read, comment on and share this article with a Unit Coordinator that you know. 

And I Made a Vow Not to Take No Shit From No One This Year **New**


Josie had decided that she is not going to put up with the same crap this
school year that she had to deal with last school year.

She is not going to allow her nemesis, Teresa, to continue to spread rumors
and innuendos and get away with it.

Her ex-boyfriend, John, and his friends got another thing coming if they think
a whisper campaign is going to stop her from dating the new boy in school
(or the other boys in the neighborhood).

Charles and his sister, Tamala, are going to have to spend the entire year
chasing Josie if they plan on beating her up.

Read on as Josie shares her day-to-day life with Ramone, Denise, Xavier,
Mia, Richard, Felicity, Kevin, and the rest of the gang and all of the hilarious
antics in Study Hall.

Read to order? Click here.

Letting The Health Unit Coordinator Fail (Video)

About five years ago I was working at the desk as a Health Unit Coordinator when the wife of a patient struck up a conversation with me.

She explained to me that she used to be a HUC many years ago and that she had one foolproof way to guarantee job security.

"Don't teach the new HUCs everything that you know." She went on to explain that if the new HUCs didn't know what they were doing, they would get frustrated and quit. Or appear extremely incompetent and get fired.

More overtime for you.

I just sat there and listened to her, but I was thinking to myself, what kind of person do you have to be to want to see another person fail? Especially someone who has bills, possibly a family, or other responsibilities. What kind of person are you?

I’ve never subscribed to that type of thinking. When I train someone new, I want them to know what I know. I encourage them to take notes. I introduced them to other staff members. I want them to become the Mama Bear up their unit. I want them to be so knowledgeable that they get daily compliments from staff and Outsiders. I want them to be missed when they are not there. I want them to stay. I don't want to be training every six months. A unit/department cannot function properly with a high turnover.

I'm probably the most cheerful, helpful and knowledgeable trainer when a new HUC needs to be orientated. And that’s because I don’t subscribe to the same thinking as the patient’s wife.





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I Was Interviewed for Moneyish.com


I just did an interviewed for an article titled You've Peaked at Your Job. Now What?

In my last blog post, I wrote that I felt like I didn’t want to be a Health Unit Coordinator anymore, but I didn’t know why. And I had asked myself a bunch of questions, and even then my answers still didn't give me a conclusive answer.

But now I know what the issue is.

I've peaked at my job. I'm so good and know so much, that I need a new challenge.

Read the article and share your thoughts with me.

I Don't Want To Be a Health Unit Coordinator Anymore



I've been feeling this way for some time now. There were times where I thought that I'm working way too hard at work and that I'm the only one working.

So I had to ask and answer a few questions. Should I leave? No. Do I want to be here? Yes/No. Am I burnt out? No. Is my personal life interfering with my work life? No. Am I frustrated? Yes. Do I see the light at the end of the tunnel? Yes.

I decided to reread the booklet I wrote titled I Hate My Job, But I'm Scared to Leave, and I had to apply some of the techniques.

Appreciate that you are gainfully employed. I had to remind myself that I am gainfully employed and have been at this company for over six years.
Update your resume. I updated my resume, and my former coworker called me about a job opening that her new employer had.  
Change your schedule. I changed my work schedule that I had been working for three years. Some people weren't happy and even questioned me as to who
was going to work that day. "Not me," is all I said.  
Use your proper chain of command. There is a coworker who is annoying, and most of the other employees can't stand her, but they tolerate her. I don't
tolerate annoying people. I ignore them. And she doesn't like that, so every now and then I have to defend myself against her lies. And that's when I do my chain
of command.  
Take some time off. I've started scheduling my vacation every 12 weeks. Extra long stretches of being inside of a hospital aren't healthy for me.  

I love where I work, and I believe there are some great things in store even though the company is merging with another company.

And after taking some time to myself, I realized that I want to learn more. I feel stagnant.I'm too comfortable, and that's not me. I don't want to look up 20 years from now and have regrets. So, I decided to enroll in a class to enhance my medical secretary skills. I'm going to take advantage of evening classes.

A coworker even told me that they could see me running an office and not just a unit.

So, I realized that learning more doesn’t require for me to leave. All I have to do is freshen up on skills that I already have and get out there and just do it.

All Health Unit Coordinators Do Is Answer The Telephone

Within the last few months, a fellow Health Unit Coordinator, who works the night shift, has been repeating the following statement, "If they think that all that we do is answer the telephone than that's all I'm going to do. "

It was bothering her that the nurses only wanted her there to answer the telephone. If they needed something from another department, they called. They called in their own consults. They called the answering service to get a call back from the doctor. They were showing her that they didn't need her, but if there were no HUC scheduled to work, they would have a fit.   

Every time she made that comment, I would shake my head until I realized that I had heard the Manager and the Director saying the same thing!

But I bust my ass at work, and I've been told multiple times that they love when I work, and they get a little territorial and jealous when I have to float to another floor. 

Hospitals are trying to improve their budget by eliminating the HUC position but then back down from the outcry from the nurses on the unit.

Or they will try to cross-train the PCAs/CNAs to do the HUC's job because they think that all we do is "answer the telephone."

The experience that we bring to the table for these organizations are immeasurable, and it made me a little upset when I realized what the Manager and Director had said. 

I feel that my coworker should address the issue with management because I don't think that they don't want a HUC. 

I think that they don't want her.