Which Order Comes First (Video)

Which order do you process first and how do you know? A Standing Order or a One Time Order? A PRN Order or a Stat Order?

Watch the video above and find out.

Transmitting Medication Orders (Video)

There are 3 ways to transmit medication orders, if it is a written order.

• By scanning
• By faxing
• By pneumatic tube

I 'll explain more in the video above.

Clarifying Physician Orders (Video)

There are times when a doctor will write an order that is hard to read or comprehend.

When those times happen, I’ll either ask the nurse, check to the patient’s History and Physical, or call the office to get clarification.

Watch the video above and listen as I explain in depth.

John/Jane Doe Patients and the Unit Secretary (Video)

John/Jan Doe patients are sometimes homeless patients, people who are found by people who know them a little bit, or in extremely sad cases, murder victims.  

I’ll explain to you what your role is in discovering the identity of these John/Jane Does.

When a Hospital Unit Has 2 Secretaries (Video)

Although most Unit Secretaries work alone, there are some departments that require two secretaries per shift every day.

For example, when I worked on the “Main Floor”, I was one of two secretaries no matter what day I worked. The floor also had secretaries who were per diem (meaning as needed), who filled in the gap.

There was another floor that required two secretaries also, but because the unit could never keep their own staff, there were always “floats” there, so the secretaries never worked together as one because they didn’t have that comradery.

But when I transferred to the “ICU” I was the only secretary working during my shift.

The perks of having two sectaries per shift are:

• They cover for each other during lunch

• They are willing to switch shifts with each other

• They can handle the unit if one of them is running late

Overall, they have each other’s back.