J Marie Booklets


Did You Get a Tour of the Hospital as a Health Unit Coordinator (Video)

When you were hired as a Health Unit Coordinator, did you get a tour of the hospital?

If you are a trainer of new HUCs, did you give them a tour of the hospital? If no, why not?

Knowing where the Laboratory is located is just as important as knowing where the pantry is located on your unit. 

Watch the video below to learn and understand why knowing your surroundings is very important.


The 3 Hardest Things to Learn as a Health Unit Coordinator (Video)

I was asked a question on my YouTube channel about what is the hardest thing to learn as a Health Unit Coordinator. I replied with three answers. 

The first is learning medical terminology. The second is learning how to multi-task. And the third is learning how to deal with all of the personalities that are in a hospital.  

Watch me explain in depth the three hardest things to learn as a Health Unit Coordinator in the video below.


Sticking Together as Health Unit Coordinators (Video)

Sticking together should be a top priority for Health Unit Coordinators.

Even if you are working as a Unit Secretary while you are in nursing school do understand that your other co-workers see you only as the secretary.

What happens with HUCs don’t stick together? Watch the video above. 


Taking Sides as a Health Unit Coordinator (Video)

As a new Health Unit Coordinator, you may face an issue of your coworkers trying to get you to take sides in their ongoing conflicts.

As a trainer of HUC, I always made it my business to keep my bias against the nurses, PCAs/CNAs, etc. to myself. I want the new HUC to decide on their own who they should call a friend and who they should call foe. 

Being Subpoenaed as a Health Unit Coordinator (Video)

I recently received a subpoena while working as a Health Unit Coordinator. I was subpoenaed because my name was on the chart and they wanted to speak with everyone whose name appeared on it. The case was from a patient who was in our hospital a few years ago. Needless to say, I didn't remember anything about the case.

I went to the predeposition with the hospital's attorney which was an eye-opener. He was pointing to the printed chart and was asking me why did I do this and why did I do that. I answered honestly and truthfully.

He then explained to me what to expect from the real deposition. In the end, I wasn't required to show up because my involvement with the patient was zero and my name appearing on the chart was for documentation.


All Health Unit Coordinators Do Is Just Answer the Telephone (Video)

Nurses, doctors, and hospital administrators all seem to think that all health unit coordinators do is answer the telephone. And part of the reason for that thinking is because that's all some of us do!

Stepping us and doing more is what is required to remove that stigma from us.