Showing posts with label Violent Patients. Show all posts
Showing posts with label Violent Patients. Show all posts

Violence and the Health Unit Coordinator (Video)


Anyone in the medical field will have to deal with violent patients, visitors, and family.

It might be expected from patients whose mind may be altered by medication that they were given. We all know those patients who claim to see bugs crawling on the ceiling or see someone over in the corner.

But getting verbal threats and physical contact from family and visitors is totally unacceptable.

With the rise of active shooters in the country, it is important, more now than ever, to be vigilant and know when to call security.

Or when to call the police. 

How to Deal with Violent Patients/Visitors as a Health Unit Coordinator (Video)

 

        This is a subject that anyone who works in a hospital knows well and that is violent patients and in rare cases, violent family members.

    All employers must provide for the safety of their patients, employees, visitors, and doctors. With that said, we as employees need to always make sure that we protect ourselves.

   As a Health Unit Coordinator, I don't argue with anyone who is unreasonable and are looking for a fight. I always use my “Chain of Command” and get my immediate supervisor involved (this is usually when the patient/visitor is at the nursing station). If I see that the situation is getting out of hand, I will call security and ask them to come to the unit.




    There was a situation where a visitor was totally out of control for two days and everyone was scared to say anything to him because they were afraid that it would “set him off”. I was off on those two days, but when I came back, it had totally escalated to the point that one of my coworkers was calling the police and administration were forced to take it seriously.


    We were so scared that we all had escape routes planned.


   We should not have to live in fear when we clock into work, but we should also be aware of our surroundings and be ready to run if necessary.