Showing posts with label Steps To Becoming A Medical Secretary - A Step By Step Guide To Working In A Hospital. Show all posts
Showing posts with label Steps To Becoming A Medical Secretary - A Step By Step Guide To Working In A Hospital. Show all posts

Take Your Lunch (Video)

A unit secretary is the first person everyone sees when they walk onto the unit. The last thing they want to see is a hungry - hangry secretary. Go take your break.

Stop Wondering About What it Takes to Work as a Secretary in a Hospital (Video)

Stop wondering about what it takes to work as a secretary in a hospital. Working in a hospital isn't always easy, but you've got the know-how! Follow these tips to take your career in this direction:

  • Medical Terminology
  • Typing Skills
  • Work Orientation
  • Calling in Consultants
  • Obtaining Consents
  • Dealing with Co-Workers
  • Patients with Different Religions
  • Different Types of Patients
  • Work Dress Codes
  • Emergency Code Phrases 
  • Emergency Situations
  • Dealing with Family and Visitors
  • Filing Paperwork
  • Floating to Another Unit
  • Knowing HIPAA
  • Ordering Supplies
  • Working with Office Equipment
  • Making Personal Telephone Calls
  • Taking Your Lunch Break
  • Answering Call Lights
  • Working with Another Secretary
  • Transferring to Another Unit
  • Sanitizing Your Area
  • Work Hours
  • Being Proactive
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My Unit Coordinator Certificate (Video)

 See what you'll find when you do some spring cleaning. 😀

In the video below, I'll explain everything I had to go through to get this Certificate. 

Filing (Excerpt From Steps to Becoming a Medical Secretary )

The key to a great day is to get your filing done immediately. Don’t think, “Oh, I have eight hours to go. I’ll file later.” Later might not come. The thing about hospitals is that the situation can change at any time. There could be a pile-up on the highway, a disease outbreak, or God forbid, a terrorist attack. 

        Example: At the hospital where I work, filing is not a big deal because our hospital is going paperless. So that means that the lab results and imaging results are on the computer.

Don't forget to subscribe to my YouTube channel.

Working During a Disaster (Excerpt From Steps to Becoming a Medical Secretary)

Sometimes there will be situations when something tragic will happen, and our job is to be prepared. Whether it is a tornado that pops up in the Midwest or a train that derails in your town, you need to be ready.

 Your hospital will have a code for situations like this, and if you are there when it is called, this is the time when you jump into action. 

 After first making sure that you will not be needed somewhere else in the hospital, the next thing you need to do is make sure that the printers are filled with paper because there may be a ton of discharges for the patients who are “well enough” to go home so that the hospital can use those rooms for the injured patients. 

Next, go get empty charts that are lying around in case you need them because you never know if the “single room” will soon become a “double room” (so instead of 20 patients on your unit, you now have 40). 

Next, make sure that there are plenty of physician order sheets and progress notes for the doctors to use. They may not have time to log into the computer and may need to write the orders on a physician order sheet. 

Next, be prepared to stay longer than expected. Your shift may not end at the scheduled time. Your replacement may not be able to get there in time, or leaving may not be an option.

You will probably be required to do things outside of being a medical secretary, such as helping the discharged patients gather their belongings and wheeling them down to the main entrance. You may be required to go to another floor and help them out.

Hey, you may even be required to run down to the cafeteria. And grab some food for the nurses.

        The point is you must be ready!

Don't forget to subscribe to my YouTube channel. 

Different Patient Types (Excerpt From Steps to Becoming a Medical Secretary)


You will also experience different types of patients. You will have an elderly patient. You will have a noncompliant diabetic patient. You will have the seriously ill. You will have a patient that was in a traumatic car accident. You will have drug addicts. You will have smokers that leave the unit a thousand times a day to go outside and smoke. 

It will be hard for you to understand why some people are in the hospital when it seems like they do not want to be helped.

Some people go to the hospital because they need a place to stay. You will see a lot of homeless people that treat the hospital as a hotel. They do have a legitimate health issue, but they do not take care of themselves. Sometimes it is because they lack money or insurance.

All of this comes with the territory.

This is something that you will have to get used to. Personally, when I see patients who are frequent flyers, it upsets me, but I do understand that they do have medical issues.

Typing Skills (Excerpt From Steps to Becoming a Medical Secretary)


When I applied for the job as a medical secretary, I had to take a typing test. Now I already knew how to type because I am a writer, but I still had to take the test. And depending on the company you are applying to, you may have to meet a 35-wpm typing requirement. 

The typing test will measure your typing speed, your proficiency, your comprehension, and your spelling. The typing test may also test your knowledge of Word and Excel.

This is necessary because you may be called upon to type up memos or flyers or to track and input information into a spreadsheet.

Also, many hospitals are going paperless, so knowing how to work a computer is a must.

Order your copy today!

It’s Okay to Cry as a Unit Secretary (Video)

As Unit Secretaries we see a lot of foolishness, but we also see a lot of miracles, and unfortunately, we see a lot of death.  

I just wanted to assure you that it is okay to cry. 

What's in the Back of the Book? Steps to Becoming a Medical Secretary (Video)


In the video above, I explain what's in the back of the book...... 

Steps to Becoming a Health Unit Coordinator (Video)

Don't forget to subscribe to my YouTube channel to connect with me and to stay up-to-date with the many topics that Health Unit Coordinators face.   

I Was Interviewed for Rasmussen College (Video)

I was recently interviewed for an article titled Medical Secretaries: Everything You Need To Know About This In-Demand Healthcare Career by Brianna Flavin for Rasmussen College. 

Throughout the article, I'm quoted about the importance of the Health Unit Coordinator for not only the unit that they work on but also for the hospital in general.   

So read, comment on, and share this article with a Unit Coordinator that you know. 

Steps To Becoming a Health Unit Coordinator is Now Available!

I Was Interviewed for Business Management Daily About Being a Health Unit Coordinator (Video)

I just wanted to share with everyone that I was profiled for Business Management Daily.

This interview is just in time for National Administrative Professional Day, which is Wednesday, April 26th.

In the article, I talk about the day in the life of a medical secretary working in a hospital.

To read the full interview, click the link above and enjoy it.

Are Health Unit Coordinators Still Necessary? (Video)

Technology is the biggest unknown. Any day now, Health Unit Coordinators could all be replaced. It's not a matter of if, but when.

Hospital administration seems to think that the job can be done by any. They believe that all being a medical secretary entails is "answering the telephone." Sometimes medical terminology is not even a prerequisite for the job anymore. When they are in the process of hiring, they say to themselves, "that any monkey can be trained to answer the telephone."

But that is not true. It takes multitasking, working under stressful situations, dealing with multiple people and their personalities, and constant interruptions. They personally do way more than just "answer the telephone." They will take specimens down to the laboratory. They assist in wheeling patients out to the car when they are discharged. They pick up blood products to get a blood transfusion; they sometimes sit in the rooms with the patients.

Sometimes, Health Unit Clerks are required to "answer the telephones" and know how to read EKG monitors.  

When layoffs are announced, medical secretaries are included because they do not value them.

But you and I know that Health Unit Coordinators are the glue that holds the different medical units and medical departments together.

Want to learn how to become a hospital medical secretary? Then order your Book copy of Steps To Becoming A Medical Secretary - A Step by Step Guide To Working In A Hospital.

How To Become A Medical Secretary (Video)

Steps To Becoming A Medical Secretary - A Step By Step Guide To Working In A Hospital (Video)

Steps To Becoming A Medical Secretary - A Step By Step Guide To Working In A Hospital